CRM systems and financial adviceBY DYLAN NAVRA | VOLUME 9, ISSUE 1 Every adviser is acutely aware of their mounting administration burden. Not only do advisers have to provide sound advice, they must also show how and why they have provided it. Get articles like this delivered to your email - Sign up for the free monthly newsletter  More Articles |
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Further Reading
Cover Story
Hyper focused on change
JOHNNY KAHLBETZER
CHIEF EXECUTIVE OFFICER
KAHLBETZER INVESTMENTS PTY. LTD
CHIEF EXECUTIVE OFFICER
KAHLBETZER INVESTMENTS PTY. LTD
It's widely accepted though oft-debated that two seemingly contradictory things can be true at the same time. Take Johnny Kahlbetzer's approach at Twynam Group, for instance. It's true that Kahlbetzer believes ESG to be "fluffy bullshit" - it's also true that he is a very active ESG investor.
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I totally agree Dylan. Advisers and Adviser Groups are starting to realise the commercial impact new regulations are placing on back office tasks. Managing a small number of clients say 50 is manageable via a manual system but as your client base continues to grow, it becomes too onerous to manage. Automating processes for compliance and marketing becomes critical to continue to provide a great customer experience whilst giving you the time to focus on growth rather than admin tasks.